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Contact us

Contact us for expert medicines information, general enquiries, visiting and feedback.

Who National Prescribing Service (NPS) is

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National Prescribing Service Ltd (NPS) is the Quality Use of Medicines service agency for Australia’s National Medicines Policy.

Quality Use of Medicines (QUM) means selecting management options wisely; choosing suitable medicines if a medicine is considered necessary; and using medicines safely and effectively.

QUM applies equally to decisions about medicine use by an individual or within a community. The term ‘medicine’ includes prescription, non-prescription and complementary medicines.

NPS is an independent, non-profit organisation funded by the Australian Government Department of Health and Ageing.

Our purpose

Our purpose is to support the best use of medicines to improve health and well-being.

Our vision

NPS services will be used when decisions about medicines are made.

People using our advice will be able to choose if, when and how to use medicines to attain better health and well-being.

NPS will be an influential leader that:

  • achieves improvements in health through better use of medicines
  • helps develop, and implements the body of knowledge on QUM
  • provides innovative and relevant QUM services for health professionals and consumers
  • is a reliable and sought-after source of independent information on medicines.

Our values

In all our relationships, services and activities:

  • we are open, honest and balanced
  • we are relevant, reliable and accurate
  • we use rigorous processes
  • we build the knowledge base for QUM
  • we are creative and innovative
  • we work in partnerships
  • we encourage and recognise excellence in our staff
  • we are determined to achieve results.
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