Accurate, balanced evidence-based information about medicines
Ask our pharmacistsExpert medicines
information for the cost
of a local call
Ask an expert / report a problem about medicines Ask an expert / report a problem about medicines
There are a variety of ways you can get advice for
medicine-specific issues. Your local doctor and pharmacist
can provide you with specific information related to your
needs.However, the following services can provide
some additional options for contacting experts for advice
about your medicines.
Contact a pharmacist about your medicines
Medicines Line gives you independent information on your
prescription, over-the-counter, and complementary
(herbal/'natural'/vitamin/mineral) medicines for the cost of a local call.
Call Medicines Line: 1300 888 763
Monday to Friday 9am to 6pm, AEST
Organise a free Home Medicines Review
Talk to your doctor to organise a review of your medicines in the comfort of your own home.
Report a problem with your medicines
Report a problem or side effect with your medicine for the cost of a local call.
Call Adverse Medicine Events (AME) Line 1300 134 237
Monday to Friday 9am-5pm, AEST
Return unwanted medicines
Return old and unwanted medicines. Hoarding medicines can lead to the medicines becoming toxic, harming children, and medicines misuse and abuse.
Contact other organisations
You may find further help from the following organisations:
