Accurate, balanced evidence-based information about medicines
Be medicinewiseMedicines information
for the cost of a local call.
Medicines Line
1300 MEDICINE
(1300 633 424)
Mon–Fri 9am–5pm AEST
Your call will be answered by healthdirect Australia.
Report a problem with
your medicine
Call the Adverse Medicine Events Line on 1300 134 237.
Ask an expert / report a problem about medicines Ask an expert / report a problem about medicines
There are a variety of ways you can get advice for
medicine-specific issues. Your local doctor and pharmacist
can provide you with specific information related to your
needs. However, the following services can provide
some additional options for contacting experts for advice
about your medicines.
Contact Medicines Line
NPS collaborates with healthdirect Australia to deliver Medicines Line. This service provides information on your prescription, over-the-counter, and complementary (herbal/'natural'/vitamin/mineral) medicines for the cost of a local call (more from mobiles).
Call Medicines Line on 1300 MEDICINE (1300 623 424).
Monday to Friday, 9am to 5pm AEST (excluding NSW public holidays).
Organise a free Home Medicines Review
Talk to your doctor to organise a review of your medicines in the comfort of your own home.
Report a problem with your medicines
Report a problem or side effect with your medicine for the cost of a local call.
Call Adverse Medicine Events (AME) Line: 1300 134 237
Monday to Friday 9am-5pm, AEST
Return unwanted medicines
Return old and unwanted medicines. Hoarding medicines can lead to the medicines becoming toxic, harming children, and medicines misuse and abuse.
Contact other organisations
You may find further help from the following organisations:
