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Ask our pharmacists

Expert medicines
information for the cost
of a local call

Consumers
Medicines Line
1300 888 763
Mon – Fri 9am – 6pm AEST

Contact us

Ask an expert / report a problem about medicines Ask an expert / report a problem about medicines

There are a variety of ways you can get advice for
medicine-specific issues. Your local doctor and pharmacist
can provide you with specific information related to your
needs.However, the following services can provide
some additional options for contacting experts for advice
about your medicines.

Contact a pharmacist about your medicines

Medicines Line gives you independent information on your
prescription, over-the-counter, and complementary
(herbal/'natural'/vitamin/mineral) medicines for the cost of a local call.

Call Medicines Line: 1300 888 763

Monday to Friday 9am to 6pm, AEST

More about Medicines Line

Organise a free Home Medicines Review

Talk to your doctor to organise a review of your medicines in the comfort of your own home.

More information | Order a free brochure

Report a problem with your medicines

Report a problem or side effect with your medicine for the cost of a local call.

Call Adverse Medicine Events (AME) Line 1300 134 237

Monday to Friday 9am-5pm, AEST

More about Adverse Medicine Events Line

Return unwanted medicines

Return old and unwanted medicines. Hoarding medicines can lead to the medicines becoming toxic, harming children, and medicines misuse and abuse.

More information on
medicines disposal

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