For consumers
(1300 633 424)
Mon-Fri | 9am-5pm AEST
Your call will be answered by healthdirect Australia
For health professionals
Find out the active ingredient and other brand names of your medicines with the NPS Medicine Name Finder
For a medicinewise Australia
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Medicines information
for the cost of a local call.
Medicines Line
1300 MEDICINE
(1300 633 424)
Mon–Fri 9am–5pm AEST
Your call will be answered by healthdirect Australia.
Report a problem with
your medicine
Call the Adverse Medicine Events Line on 1300 134 237.
Free consumer resources
Order or subscribe to free consumer print publications and e-alerts.
Receive information on health topics of your choice.
Receive information on health topics of your choice.
Ask an expert / report a problem about medicines Ask an expert / report a problem about medicines
There are a variety of ways you can get advice for
medicine-specific issues. Your local doctor and pharmacist
can provide you with specific information related to your
needs. However, the following services can provide
some additional options for contacting experts for advice
about your medicines.
Contact Medicines Line
NPS collaborates with healthdirect Australia to deliver Medicines Line. This service provides information on your prescription, over-the-counter, and complementary (herbal/'natural'/vitamin/mineral) medicines for the cost of a local call (more from mobiles).
Call Medicines Line on 1300 MEDICINE (1300 633 424).
Monday to Friday, 9am to 5pm AEST (excluding NSW public holidays).
Organise a free Home Medicines Review
Talk to your doctor to organise a review of your medicines in the comfort of your own home.
Report a problem with your medicines
Report a problem or side effect with your medicine for the cost of a local call.
Call Adverse Medicine Events (AME) Line: 1300 134 237
Monday to Friday 9am-5pm, AEST
Return unwanted medicines
Return old and unwanted medicines. Hoarding medicines can lead to the medicines becoming toxic, harming children, and medicines misuse and abuse.
Contact other organisations
You may find further help from the following organisations:
Date published: 2008-10-10 00:00:00
Reasonable care is taken to provide accurate information at the date of creation. This information is not intended as a substitute for medical advice from a qualified health professional. Health professionals should rely on their own expertise and enquiries when providing medical advice or treatment. Where permitted by law, NPS disclaims all liability (including for negligence) for any loss, damage or injury resulting from reliance on or use of this information. Read our full disclaimer.
References to brands should not be taken as an endorsement by NPS.
