For consumers
(1300 633 424)
Mon-Fri | 9am-5pm AEST
Your call will be answered by healthdirect Australia
For health professionals
Find out the active ingredient and other brand names of your medicines with the NPS Medicine Name Finder
For a medicinewise Australia
Independent. Not-for-profit. Evidence based.

Many people provide unpaid help and support to someone else, usually a family member who has a disability or a serious health problem. People who take on this role are often called ‘carers’. Being a carer often involves talking to doctors about the person’s health care and medicines, and obtaining, managing and giving them their medicines. This can be a huge responsibility, so it’s useful to know a few things about managing medicines, and where to get information and advice.
Write down your questions, and take the list with you when you see the person’s doctor or pharmacist, so you don’t forget anything. You might like to write down the answers too, or get them to do it for you. Questions to ask include:
Keeping a list of the person’s medicines to take with you whenever you accompany them to their health professionals may save you a lot of time and confusion. The Medimate booklet contains a form for listing medicines.
Keeping a diary of the person’s problems, including any suspected side effects, will make it easier for you to tell the doctor about them.
Medicines, including medicines from pharmacies and health food shops, can interact with each other, and have unintended effects. If possible, buy all the person’s medicines from one pharmacy to make it easier to pick up any possible interactions between medicines.
Always read the medicine’s label and accompanying leaflets carefully, and seek advice from your doctor or pharmacist if you have any doubts. If you need more information about a prescription medicine, ask your pharmacist for the medicine’s Consumer Medicine Information (CMI) leaflet or visit the NPS website.
If the person takes several medicines, talk to their doctor about having a pharmacist come to their home to do a Home Medicines Review.
And, last but not least, don’t forget about your needs, including your health needs. The principles discussed above apply equally to you!
The use of material published by Carers Australia is gratefully acknowledged.
MedicinesTalk is a free quarterly newsletter for consumers written by consumers about using medicines wisely. Subscribe to the hard copy version using our online ordering system, or write to MedicinesTalk, National Prescribing Service Limited, PO Box 1147, Strawberry Hills, NSW 2012.
Date published: 2004-12-01 00:00:00
Reasonable care is taken to provide accurate information at the date of creation. This information is not intended as a substitute for medical advice from a qualified health professional. Health professionals should rely on their own expertise and enquiries when providing medical advice or treatment. Where permitted by law, NPS disclaims all liability (including for negligence) for any loss, damage or injury resulting from reliance on or use of this information. Read our full disclaimer.
References to brands should not be taken as an endorsement by NPS.