Accurate, balanced evidence-based information about medicines
Translated health information about medicines Translated health information about medicines
The National Prescribing Service (NPS) works with the Federation of Ethnic Communities’ Councils of Australia (FECCA) and other partners to provide translated health information about medicines.
Select a language below to view the translated medicines information resources available:
Resources developed in partnership with: |
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Other medicines information resources for organisations working with CALD communities
Although medicines can help improve the health of consumers, all medicines have risks as well as benefits. The risks for culturally and linguistically diverse (CALD) consumers can be higher, particularly for those with low English language proficiency and literacy levels.
In addition to our translated health information NPS, FECCA and our partners have other resources that organisations can use to promote the quality use of medicines to CALD consumers. These include:
- ESL teaching resource
- MedicinesTalk
- Medicines peer education sessions for people over 50
- Articles on medicines use and CALD communities
- Radio program content
- Community education sessions
- NPS Medicines Line
- Free telephone interpreting service for pharmacists.
A teaching resource for adult English as a second language classes
Download our ESL teaching resource that can be used in English language classes with adult learners. This resource was developed with the Adult Multicultural Education Services (AMES) Victoria and includes short stories, activity workbooks and audio files about using medicines safely.
Order by fax a free hardcopy of this resource.
MedicinesTalk
Written by consumers for consumers, MedicinesTalk is a free quarterly newsletter that gives reliable, accurate information and useful hints on managing medicines. Organisations can translate articles for their newsletters or community radio.
Download MedicinesTalk articles.
Medicines peer education sessions for people over 50
Book a free medicines peer education session for seniors from CALD communities. NPS works in partnership with the COTA organisations to deliver these sessions to seniors groups.
Publications on medicines use and CALD communities
Download publications on medicines use and CALD communities:
- Participation and inclusion in health promotion practice: The Multicultural Community Quality Use of Medicines Program Reprinted with permission from Australian mosaic.
- Improving understanding of medicine use in CALD communities — Reprinted with permission from Australian mosaic.
Radio program content
Listen to our radio community service announcements, or download them and place them on your website.
Download the English scripts of the radio community service announcements and you can translate these for your local community radio station:
Download the English script of our radio interviews and you can translate these for your local community radio station.
Community education session
Ask a bilingual health professional to run a community education seminar through your organisation using our PowerPoint presentations — in Italian, traditional Chinese, simplified Chinese and presentation kit.
NPS Medicines Line
Call NPS Medicines Line on 1300 888 763 to speak to a qualified pharmacist about medicines. NPS Medicines Line is not an emergency service. Available Monday to Friday, 9am–5pm (EST) for the cost of a local call (calls from mobiles may cost more).
If you need an interpreter, call the Translating and Interpreting Service (TIS National) on 131 450 and ask to speak to the NPS Medicines Line on 1300 888 763.
Free telephone interpreting service for pharmacists
Registered pharmacies around Australia are now able to access free telephone interpreting services 24 hours a day, seven days a week. Pharmacies should register with the Translation and Interpreting Service (TIS) National on 131 450.
These free services are also available for:
- general practitioners providing Medicare services and their reception staff to arrange appointments and provide results of medical tests
- non-profit, non-government, community-based organisations for case work and emergency services where the organisation does not receive funding to provide these services
- local government authorities to communicate with non-English speaking residents on issues such as rates, garbage collection and urban services
- Emergency Management Australia.
Queries and questions?
Please email NPS with any questions or queries on promoting the safe use of medicines with CALD consumers.
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