About Clinical e-Audit for GPs

General information

What does the Clinical e-Audit involve?

The Clinical e-Audit requires GPs to complete two phases, the second of which also includes evaluation questions.

First phase (referred to as the Initial phase) requires GPs to:

  • review and record the management of 10 patients
  • reflect on individual clinical indicator results and compare with the aggregate results of other GP participants
  • implement any changes to practice.

Second phase (referred to as the Review phase) requires GPs to:

  • reflect and record any changes that have been implemented for individual patients
  • reflect on individual clinical indicator results and compare with the aggregate results of your peers.
  • complete the evaluation questions and consider how this activity may have influenced your practice.

Are there any costs for the activity and any related services?

No. The Clinical e-Audit and other quality improvement activities are provided free of charge to Australian GPs by NPS MedicineWise.

How do I get started?

Go to the Clinical e-Audit page

Select an activity and click on REGISTER AND START HERE

  • You will need to register to obtain a username and password – this is free and gives you immediate access to all available audits. (Please note: if you have registered for NPS MedicineWise case studies at present your login will not work on the clinical e-audit site).
  • When you have a username and password for the Clinical e-Audit, you can login and enrol in one of the activities.
  • You can start the Clinical e-Audit of your choice immediately.

What is the closing date for the Clinical e-Audit?

The Clinical e-Audit has no closing date. You can complete the audit at your convenience.

If you are completing the audit for Practice Incentives Program or for CPD points, you need to complete it before the cut-off date for the PIP QPI cycle (30 April) or the RACGP triennium.

Who develops the Clinical e-Audit?

Each Clinical e-Audit is developed by NPS MedicineWise. The clinical content for each audit is reviewed by a specialist with expertise in the relevant area, and the activity is piloted by GPs and refined before launch.

Using the Clinical e-Audit

Do I need to enter all the patient data at once?

No. You can enter your patient data over any number of sessions.

Do I need to complete data collection for each patient before exiting the Clinical e-Audit?

No. You can complete data collection over any number of sessions. Save each page as you go so that you won't lose any information you have entered.

Will I get a confirmation that the data I have entered have been submitted successfully?

When initial data have been successfully submitted an Initial Summary page is displayed.

When review data have been successfully submitted a Review Summary page is displayed.

Does the Clinical e-Audit automatically save what I enter?

The information that you enter is saved when you click 'Next' or 'Previous' to navigate to another question page. Clicking the 'Save' icon will save your information, without changing the page.

You should regularly save any information you have entered.

It is recommended that you click 'Save' before stepping away from the computer or when navigating away from the Clinical e-Audit.

You will lose information if you accidentally close the program without saving each page.

When you navigate to another page in the same browser window, you will get a pop up warning.

The application will time out after 20 minutes of inactivity (i.e. not navigating away from the page or clicking 'Save'). You will lose any unsaved information at this point.

Can I change patient information after it is saved?

Yes. You can change your patient's information at any time before submission. Simply select the patient you want to update or change and save the altered data.

Please note: you will not be able to make any changes once patient information has been submitted.

Can I delete a record for a patient after I have begun entering data?

Yes. You can delete a patient record at any time before submission. Select the patient you want to remove by clicking the 'Delete' icon.

Why are some patient names displaying as a mixture of symbols, numbers and letters?

To ensure patient confidentiality, patient names are encrypted by a key based on your password. If your password has been reset, some patient names may not be able to be decrypted and retrieved.

Patient names recovered from backup copies in a browser cookie have a question mark in front of them. You will need to go into each patient and confirm or edit their names.

Patient names that could not be recovered will be shown as the entry date and the first two letters of the family name.

Your privacy

Are my patient records de-identified when submitted to NPS Medicinewise?

Yes. NPS MedicineWise does not collect patient names. Information is automatically de-identified when submitted. For more information, see the Privacy and confidentiality section in the e-audit.

The only patient identifiers collected by the application are the patient names that you provide. These names are encrypted, using an encryption key generated from your password, before they are stored on the NPS MedicineWise servers. As NPS MedicineWise does not store your password (it only stores a code generated from your password), you are the only person able to decode your patient names. NPS MedicineWise staff cannot identify your patients.

Where will my data be stored?

Your personal details and patient data are stored by NPS MedicineWise on secure servers. An encrypted copy of the patients that you include in the audit is also stored in a browser cookie on the computer you use to access the Clinical e-Audit.

How secure is the data transmission to and from the NPS MedicineWise servers?

All communications between your web browser and the NPS MedicineWise web server will use the secure HTTPS transfer protocol. Your web browser will display a padlock icon to confirm that it has validated the NPS MedicineWise website's digital certificate, and all messages between the browser and the NPS MedicineWise server will be encrypted.

Professional development and Practice Incentives Program

How many RACGP QI&CPD points will I get?

NPS MedicineWise applies for accreditation of clinical e-audits by the RACGP QI&CPD Program for 40 (Category 1) points (QI activity). Points are awarded only to participants who complete the Review phase (Review data collection and Evaluation). See the CPD and the Quality Prescribing Incentive page for more information.

How many ACRRM PDP Points will I get?

NPS MedicineWise applies for accreditation of clinical e-audits by the ACRRM PDP Program for 30 PDP Points. Points are awarded only to participants who complete the Review phase. See the CPD and the Quality Prescribing Incentive page for more information.

When are the points allocated to me?

For the activity to be recognised for professional development points, you need to submit both the Initial phase (Initial data collection) and Review phase (Review data collection and Evaluation).

On completing the activity, you can access and download/print your completion certificate for your professional development record.

NPS MedicineWise submits relevant details of participants who have completed the clinical e-audit to the RACGP and/or ACRRM for point allocation every 2 months.

Is this activity recognised for PIP QPI?

Yes. The Clinical e-Audit is recognised for the Quality Prescribing Incentive of the Practice Incentives Program (PIP QPI). You will need to complete an audit before 30 April in a particular year for the audit to qualify for the previous 12 month PIP QPI cycle (1 May–30 April).

Support/Help

I have enrolled, when will I receive the audit pack?

In past years, NPS MedicineWise clinical audits were available in paper format or sent as a CD-ROM to GPs. However all audits are now available online. You do not need to wait for anything in the mail, you can start immediately.

I have forgotten my password, what do I do?

If you forget your password, visit the forgotten password page and enter your username and email to receive a system generated password via email. Please note, as patient names are de-identified, stored and transmitted securely resetting your password may result in unsuccessful retrieval of originally entered patient names. Any data entered associated with the patients will not be affected. Please refer to the Privacy and confidentiality section in the e-audit.

You will be promoted to reset your password, when you log back in. Alternatively, you may contact NPS MedicineWise at info@nps.org.au OR call NPS MedicineWise (02) 8217 8700 to be issued with a new password. NPS MedicineWise does not record any individual password.

What if I have problems while I'm completing the audit?

You can get help by clicking on the 'Support' icon. This is on every page of the activity.

What if I have other questions?

You can contact NPS MedicineWise at info@nps.org.au OR call NPS MedicineWise (02) 8217 8700 during Sydney business hours.

Technical requirements

How do I access the Clinical e-Audit?

The Clinical e-Audit is a web application hosted by NPS MedicineWise. It is accessed via an Internet connection and any compatible web browser (What are the minimum system requirements?). No software will be installed on your local computer, although some information will be stored in a local browser cookie. For more information about the browser cookie see the Privacy and confidentiality section in the e-audit

What are the minimum system requirements?

The software assumes a minimum screen size of 1024 by 768 pixels. Internet access is required. The software is compatible with:

  • Internet Explorer version 7 and higher
  • Mozilla Firefox version 3 and higher
  • Safari
  • Google Chrome version 8 and higher.

Does the Clinical e-Audit work on Macintosh computers?

Yes, the Clinical e-Audit will work on any operating system that runs one of the supported web browsers (See What are the minimum system requirements?)

Does the Clinical e-Audit work on iPads or iPhones?

The Clinical e-Audits will run on an iPad, or any similar device with sufficient screen resolution, but are not yet designed for use on smart phones (e.g. iPhone, Android).

Is there any possibility of conflicts with other software?

No. The Clinical e-Audit does not install any software on your local computer and will not interact with any local software except your web browser.

Can I access the Clinical e-Audit from work or home?

Yes. You can login to the activity from any location that has internet access. But, if you forget your password and reset it at a different computer to your usual one you may encounter some issues with your patient data. For more information, see the Privacy and confidentiality section in the e-audit.