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How to complete an online NPS case study

To participate in an online case study:

  1. Select 'Start online version' in the table to begin your chosen case study OR select ‘Continue online version' to resume completing the case study you saved at an earlier session.
  2. Review the case study scenario.
  3. Answer the related questions.
  4. Complete your details and tell us how you would like to receive your feedback.
  5. Submit your responses to us.

If you have a query or feedback about our case studies, please contact us.

You will also receive a paper copy of the latest case study as an insert in each print edition of NPS News.

Date published: 2008-04-09 00:00:00

Reasonable care is taken to provide accurate information at the date of creation. This information is not intended as a substitute for medical advice from a qualified health professional. Health professionals should rely on their own expertise and enquiries when providing medical advice or treatment. Where permitted by law, NPS disclaims all liability (including for negligence) for any loss, damage or injury resulting from reliance on or use of this information. Read our full disclaimer.

References to brands should not be taken as an endorsement by NPS.