Who will benefit from the eHealth record?

The benefits of having an eHealth record will develop over time as more healthcare organisations connect to the system and authorised healthcare professionals are able to add clinical information. It’s expected that all Australians will benefit from having an eHealth record, but for certain groups of people some features will be particularly helpful.

For families with children:

  • Central record of childhood immunisations.
  • Summary of medical conditions, medicines prescribed and known allergies — particularly useful if someone else has to take your child to a medical appointment.

For people living with chronic conditions:

  • Summarised information from different medical consultations can be viewed in one place.
  • Different healthcare professionals will be able to access more detailed reports and connect with one another.
  • Centralised list of medicines prescribed for different conditions — helps avoid potential interactions and double dosing.

For older Australians:

  • Centralised list of medicines prescribed with space for you to input further information on over-the-counter and complementary medicines — can help avoid potential interactions and double dosing.
  • Notes section to input reminders about health-related matters, such as exercise or dietary requirements — may be shared with family members or carers.

For people from a non-English speaking background:

  • Summary information available for different healthcare professionals to view — reduces misunderstanding due to language barriers.

Read how different Australians expect the eHealth record system to help them and their families manage their health better at www.ehealth.gov.au.

How it will help healthcare professionals

For healthcare professionals, the main benefit is having quick access to view a patient's key health information online — information which may otherwise be held in many different locations and in different formats. The value of this will build over time as more healthcare organisations connect to the system and authorised healthcare professionals are able to add clinical information.

Over time, hospital staff and specialists will be able to:

  • view critical information about your medical history in an emergency
  • view a list of your current medicines when you are admitted to hospital
  • post a Discharge Summary including a list of medicines provided when you are discharged from hospital
  • post an Event Summary with key information, such as recording a visit to an after-hours GP clinic
  • post specialist letters, referrals and other documents for other health professionals to access and review.

Your GP, pharmacists and other primary and community healthcare professionals will be able to:

  • check what other prescription medicines you are taking and also, if you have added this information, over-the-counter and complementary medicines. This will help reduce the risk of a preventable adverse medicine interaction
  • see if you are allergic to certain medicines
  • look up Event Summaries and Discharge Summaries to make sure they have the correct information to continue treating you after you have been in hospital
  • look up specialist letters and referrals to find out what further treatment or investigations are recommended.

How do I get my eHealth record?

To register for your eHealth record online or to find out how the eHealth record system can help you, visit www.ehealth.gov.au.

You can also register at your local Medicare office or by phoning the helpline on 1800 723 471.

Where can I find out more?

Visit www.ehealth.gov.au or call the helpline on 1800 723 471.

Download or order the An easier way to share your health information brochure.

NPS and eHealth logoseHealth is an initiative of the Council of Australian Governments to establish a new electronic health system for Australia. The Personally Controlled eHealth Record is central to the new national system and is funded and managed by the Commonwealth Government.