Reminders (MedicineList+ for iPhone)
- I can’t hear any alarms. Is the app broken?
- I’ve stopped getting reminders. Is the app broken?
- I am travelling overseas soon. How will my reminders work?
- Can I change the snooze time on a reminder?
My reminders are giving me alerts but I can’t hear any alarms. Is the app broken?
The app has been updated now to give alarms with your notification, provided your phone is turned on for sounds or vibration. If your phone is not on silent and you are not hearing alarms, the app might be broken. Please contact us for help on +61 2 8217 8700 or email firstname.lastname@example.org
The app has stopped giving me reminders. Is it broken?
The app may be broken. Please contact us for help on +61 2 8217 8700 or email email@example.com
I am travelling overseas soon. How will my dose reminders work?
If you change the time zone on your phone, your dose reminders will trigger at the same time in your new time zone.
For instance, a dose reminder that was set at 9am Sydney time, will trigger at 9am in your new time zone.
Please speak to your health professional for specific advice on how travelling will affect when you should take your medicines.
Can I change my reminders’ snooze time?
Yes. Go to the app settings menu and change the reminder snooze time.
Need more help with MedicineList+?
Email any questions or feedback you have to firstname.lastname@example.org or call us on 02 8217 8700.