Medicines eList — frequently asked questions

Does NPS see or store the information in my Medicines eList?

No. NPS cannot see, store or use the information you enter on your Medicines eList. The information is only stored on the computer you use to set it up.

If you have created your Medicines eList on a computer that you share with others (e.g. family members), the list may be visible to the other users.

Which medicine name do I choose?

Most medicines have two names: the active ingredient and the brand name. The active ingredient is the chemical in the medicine that makes it work. The brand name is the name given to the medicine by its manufacturer.

You can use either the brand name or the active ingredient name to fill in your Medicines eList.

Your completed Medicines eList will display the active ingredient in bold text and the BRAND NAME in CAPITAL LETTERS.

How do I find the name of my medicine?

The brand name for your medicine and the active ingredient(s) it contains are usually written on the medicine's packaging or on the medicine's label.

You can use either the brand name or the active ingredient name to fill in your Medicines eList.

Ask your pharmacist or doctor for help if you don't know, or aren't sure of, the brand name and active ingredients for your medicines.

How do I enter my medicine's name?

The brand name and active ingredients for your medicine are usually written on the medicine's packaging or on the medicine's label. You can use either the brand name or the active ingredient name to fill in your Medicines eList.

Type in the first 4 letters (or more) of the medicine name. The more letters you type in, the more it will shorten the list of medicines that you can choose from.

Typing in the BRAND NAME of the medicine can shorten the list of medicines that are displayed.

If the BRAND NAME refers to only one product, then the medicine details will automatically be entered for you, and you can move to the next step.

If you don't know the name of your medicine, or you can't find the name of your medicine in the displayed list, don't select anything. This is not a problem, simply type in the name that you have given that medicine. For example, you could write "red pill", "blood pressure tablets" or "morning medicine". That is fine to get you started.

Ask your pharmacist or doctor for help if you don't know, or aren't sure of, the brand name and active ingredients for your medicines.

I can't find my medicine on the list — what do I do?

If you don't know the name of your medicine, or you can't find the name of your medicine in the displayed list, don't select anything. This is not a problem.

Simply type in the name that you have given that medicine. For example, you could write "red pill", "blood pressure tablets" or "morning medicine". That is fine to get you started.

Ask your pharmacist or doctor for help if you don't know, or aren't sure of, the brand name and active ingredients for your medicines.

My medicine has many active ingredients — what do I do?

Some medicines contain more than one active ingredient. If there are more than 4 active ingredients in any of your medicines, it is easier to just enter the BRAND NAME of the medicine. Your Medicines List may display a note that says the medicine contains "multiple active ingredients".

The consumer medicine information (CMI) leaflet for your medicine will list all the active ingredients in the medicine. You may find the CMI for most prescription and some non-prescription medicines using the NPS Medicine Finder.