Dorothy: Problems with multiple medicines (II) – Limited access to doctors and pharmacies

Listen to patients and health professionals speak about their experience with taking multiple medicines.

Dorothy
Female
Age at interview: 88
Number of medicines: 11
Cultural background: Anglo-Australian

When Dorothy moved into a retirement village, she found her usual pharmacist was too far away. She then discovered the village offered a pharmacy service, which was a big help.

Dorothy:

Then I stopped driving and I went to [a closer pharmacist] and they were very good, but then I found that there's a firm in [a closer location] who delivered to the Village anyway, and I thought, ‘Well, it's silly getting the other guys to come’ and I gave the business to [the closer location], who let you know the time he comes every Friday and, if you get a prescription, which I don't now, because the doctor works directly to the chemist, you would put it in a box up there, which says ‘Chemist’ and they'd deliver it that night. It's a marvellous service.

Jacqueline:

So, this is a box in your retirement village?

Dorothy:

Yes. Up in the main centre.

 
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The Living with multiple medicines project was developed in collaboration with Healthtalk Australia.